This site uses cookies to provide you with a more responsive and personalized service. By using this site you agree to our use of cookies. Please read our privacy policy for more information on the cookies we use and how to delete or block them.
learn more

Popsockets

Getting a grip on operations for lightning-fast sales.

Services

  • Shopper Experience Design
  • Shopify Store Development
  • Systems Integration
  • Custom App Development
  • QA & Testing
Work PopSockets Next

Client at a glance

From the garage to greatness.

PopSockets is a unique US-based smartphone accessory company that sells grips, mounts and cases. Founder David Barnett launched the business out of his garage in 2014. The company has since sold over 40 million PopSocket accessories around the world. Visit Popsockets store

PopSockets PopSockets

David Barnett
Credit: Courtesy Company

Challenges

Box Icon Diff Agency

Create a digital experience that hooks a young and distracted audience.

Box Icon Diff Agency

Streamline operations and production to keep up with lightning-fast sales.

Box Icon Diff Agency

Enhance product customization directly on the ecommerce platform.

Solution

Savvy operations and UX prowess.

Diff created a PopSockets solution from the factory floor up, using UX design to develop an internal operations program that doubled manufacturing efficiency. The team also delivered a best-in-class mobile site with a highly engaging interface that gets the product to the shopping cart in seconds.

Project Highlights

From the factory floor to the customer’s fingertips.

Diff implemented 3PL, OMS, WMS and ERP solutions to optimize everything from product assembly and custom-mass printing to quality assurance and shipping. The team also created a customizer app that gives users the chance to generate their own PopSockets designs directly on the platform.

Popsockets product customizer

Deliverables

  • User Personas
  • Comparative Analysis
  • Information Architecture
  • Wireframe Design
  • Creative Design
  • Usability Testing
  • Store Development
  • 3PL Integration
  • OMS / WMS Solution
  • ERP Integration
  • Expanded Deployment to European Facility
  • Ongoing Support
Popsockets product customizer

Results

Reaching cult status in no time.

40M

Online sales go from 30,000 to 40 million in only 4 years.

45

Company now delivers 
to 45 countries.

x2

Weekly shipping capacity more than doubles.

  • 2017 Horizon Interactive Award, Gold - Mobile Experience
  • 2017 Horizon Interactive Award, Gold - Ecommerce Category
  • 2017 W3 Award, Silver - Shopping for Mobile Sites & Apps
  • 2017 W3 Award, Silver - Website User Experience
  • 2017 Shopify Commerce Award, Honorable Mention

"Diff delivered a fully tested app that exceeded expectations for usability, efficiency and performance, and delivered it ahead of schedule. The team was very much involved in the whole strategic and implementation process, from on-site research and production process mapping to UX design and testing. They are fully committed to ensuring strong customer service and customer satisfaction."

- David Dunn,

Vice President, eCommerce and 
Customer Loyalty at PopSockets LLC.

Previous Case Study
Bestseller
Next Case Study
Ministry of supply

This website is optimized for all modern browsers.

Please download a more recent browser.