Best in class: Upgrading a billion dollar business to Shopify Plus

Diff converted BESTSELLER; an international, billion dollar, multi-brand business moving at the speed of light, to Shopify without missing a sale. Creating a seamless ERP integration and ensuring sustainable success in the process.

Here's what we did

CHALLENGE

BESTSELLER is a $4billion European company with multiple fashion brands and over 2,700 managed stores in operation. World-class companies come with the best teams, and only the most sophisticated consultants could bring any value to the table. That’s where Diff came in, with a demonstrated track record integrating ERP systems and producing beautiful and functional storefronts.

SOLUTION

Front-End


The BESTSELLER shop features two languages and several brands all housed under a single storefront. Customers can browse each brands’ products separately, yet checkout in a single cart. A complex discount engine was hand coded into the site in order to meet BESTSELLERs needs for its brand driven promotions. The site is also heavily optimized for mobile devices since that segments of customers is growing the fastest. Finally, to make sure the eComm team had as much visibility into the sites’ progress as possible, we instrumented the site carefully to fuel our dashboards in Google Analytics.

Back-End


With sales occurring at all hours of the day, it was essential to have a smooth cutover from the previous Magento based solution to Shopify. Diff came prepared with a detailed cutover plan that ensured not a single order was lost in the transition. Overnight, orders automatically started flowing into the Momentis ERP system as they began to accumulate in Shopify just as expected. Products also continued to be maintained centrally within the PIM and updated in Shopify as needed.

THE RESULTS

An Upgraded Toolset For Greater Visibility and Efficiency

Diff’s team of digital marketers, designers, engineers and quality assurance specialists worked in concert to overhaul the BESTSELLER web presence and seamlessly introduce it overnight. The eCommerce team now benefits from an upgraded toolset and increased visibility, providing for far greater business efficiencies and a steady improvement in conversion rates.

“Diff’s team of digital marketers, designers, engineers and quality assurance specialists worked in concert to overhaul the BESTSELLER web presence and seamlessly introduce it overnight. The eCommerce team now benefits from an upgraded toolset and increased visibility permitting them to improve conversions at a steady rate.”

HELEN GOODING, Social Media Curator

HELEN GOODING,

Social Media Curator

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