PROJECT SHOWCASE

Bouclair's E-commerce Transformation: Strategic Migration to Shopify

Successfully migrating Bouclair from Salesforce Commerce Cloud to Shopify, implementing new designs, and consulting with client technical teams to ensure seamless integrations for product lifecycle, inventory management, order management, and fulfillment flows.

Client

Bouclair

Industry

Home & Decor

Key Technologies

Shopify, Salesforce Commerce Cloud (migration from)

Project Type

E-commerce Platform Migration, Website Redesign

Bouclair, a leading Canadian retailer of modern and affordable home decor, embarked on a strategic initiative to modernize its e-commerce platform. To enhance its online presence and streamline its e-commerce operations, Bouclair sought to migrate its platform from Salesforce Commerce Cloud to Shopify, implement new designs as part of the migration, and consult with client technical teams through their in-house integrations.

Our Challenge

Bouclair undertook a complex project to modernize its e-commerce operations, requiring a strategic migration from Salesforce Commerce Cloud to Shopify. This involved not only the platform transition but also the implementation of new designs to enhance the online experience, and close collaboration with in-house technical teams to ensure seamless integration with existing systems for product lifecycle, inventory management, order management, and fulfillment flows. The core challenge was to achieve this transformation while preserving established operational processes to minimize disruption.

Achieved a smooth transition with minimal disruption for customers.

Seamless Platform Migration

Implemented new designs for an engaging and optimized online shopping experience.

Modernized Design & UX

Ensured seamless integration with existing in-house systems for operational efficiency.

Integrated Systems & Processes

Our Strategic Approach

To successfully migrate Bouclair from Salesforce Commerce Cloud to Shopify, we implemented a comprehensive solution that focused on preserving their established operational processes while leveraging the flexibility and scalability of the Shopify platform.

Seamless Platform Migration to Shopify: We successfully migrated Bouclair's e-commerce platform from Salesforce Commerce Cloud to Shopify. This involved carefully transferring all product data, customer information, and order history to the new platform, ensuring data integrity and a smooth transition for customers.

New Design Implementation for Enhanced UX: New designs were implemented as an integral part of the migration, creating a modern and engaging online shopping experience. This included optimizing the website for mobile devices and significantly improving the overall user interface, aligning with contemporary e-commerce best practices.

Consultative Integration Approach: We provided expert consultation to Bouclair's technical teams on their in-house integrations for product lifecycle, inventory management, order management, and fulfillment flows. This collaborative approach ensured that the new Shopify platform seamlessly integrated with their existing systems and processes, maintaining operational continuity.

Preservation of Established Operational Processes: A key aspect of our strategy was the preservation of Bouclair's established processes for managing products, assortment between warehouse and stores, and fulfillment from stores and pickup. This minimized disruption to their operations and ensured a smooth transition to the new, modernized platform.

THE IMpact & Outcomes

By successfully migrating Bouclair from Salesforce Commerce Cloud to Shopify while preserving their established operational processes, we empowered them to create a modernized and scalable e-commerce platform that is well-positioned for future growth.

Seamless Shopify Migration: Bouclair's e-commerce platform was successfully migrated to Shopify, ensuring a smooth transition for customers and minimal disruption to operations. This foundational change provided a more flexible and scalable digital infrastructure.

Modernized Design & User Experience: New designs were implemented, creating a modern and engaging online shopping experience. The website is now optimized for mobile and features an improved user interface, enhancing customer satisfaction and brand perception.

Integrated Systems & Processes: Expert consulting ensured seamless integration between the new Shopify platform and Bouclair's existing in-house systems for product lifecycle, inventory management, order management, and fulfillment. This created a cohesive and efficient operational ecosystem.

Preserved Operational Efficiency: Bouclair's established processes for managing products, assortment, and fulfillment were maintained, ensuring continued operational efficiency and a smooth transition to the new platform. This minimized business disruption during the transformation.

LOOKING AHEAD & Key Takeaways