PROJECT SHOWCASE

Modernizing eCommerce Across a Multi-Brand Ecosystem

A custom multi-brand Shopify platform built to scale. See how we helped Rocky Brands streamline operations, unify nine distinct storefronts, and deliver a seamless customer experience across its premium footwear portfolio.

Industry
Footwear & Apparel
Key Technologies
Shopify
Project Type
Website Redesign, E-commerce Platform Development

Rocky Brands, a leader in premium footwear and apparel, partnered with Diff to reimagine their digital experience and transition from Salesforce to Shopify. With a portfolio that includes Rocky, Georgia Boot, Durango, Muck Boot, XTRATUF, SlipGrips, Lehigh Outfitters, Ranger, and Lehigh Safety Shoes, the team needed a flexible platform that could serve diverse audiences while simplifying operations. The goal was to build a high-performing system that enhances customer experience, increases efficiency, and supports the continued growth of nine unique brands within a unified eCommerce environment.

Our Challenge

Managing nine distinct footwear brands across inconsistent systems led to operational bottlenecks, scalability and performance issues, and challenges integrating with backend inventory and fulfillment. The legacy Salesforce setup made it difficult to update content, launch campaigns, or maintain a cohesive brand presence. Rocky Brands needed a centralized solution to streamline workflows, improve performance, and preserve each brand’s unique identity while delivering a seamless shopping experience across their portfolio.

Successfully unified a diverse portfolio of storefronts within a single, scalable Shopify ecosystem.

Nine Brands, One Platform

Reusable components and a streamlined backend give internal teams more speed and flexibility.

Faster to Market

A future-ready architecture that adapts to evolving business needs, product lines, and customer expectations.

Built for Growth

Rocky Brands
Rocky Brands
Our Strategic Approach

To bring Rocky Brands' vision to life, we designed a centralized Shopify architecture that balances brand individuality with operational efficiency. The result is a seamless, scalable platform that supports long-term growth, simplifies management, and delivers a consistent experience across all nine storefronts.

Seamless Multi-Brand Experience: We created a unified customer journey that allows shoppers to easily navigate between brands. Thoughtful UX, intuitive navigation, and a streamlined checkout flow help increase engagement and drive conversions across the entire portfolio. Each brand, whether it’s the heritage craftsmanship of Rocky, the rugged durability of XTRATUF, or the iconic style of Durango, maintains its own look and voice. A shared design system ensures cohesion while allowing every brand to shine on its own terms.

Scalable, Modular Architecture: Built on a flexible Shopify framework, the platform features reusable components, a shared design system, and an efficient backend setup. This allows internal teams to launch campaigns faster and maintain consistency without extra overhead.

Optimized for Performance: Speed and reliability were top priorities. We implemented best practices for code, hosting, and third-party integrations to ensure fast load times, reduced friction, and a stable experience across devices.

Data-Driven UX Decisions: We conducted brand audits, customer interviews, and competitive research to inform key decisions around structure, content, and design. Every aspect of the experience was built with real customer behaviour and business goals in mind.

ERP Integration: We consulted and advised Rocky Brands’ enterprise resource planning (ERP) system with Shopify Plus to streamline operations across brands. This integration enabled real-time data flow between the storefront and backend systems, enhancing operational efficiency.

Product Information Management (PIM): To handle the complexity of multiple SKUs across various brands and styles, a centralized PIM solution was integrated. This allowed consistent and accurate product data across all storefronts, reducing manual effort and errors.

Inventory and Order Management: The updated architecture included robust systems for inventory and order management, ensuring accurate stock levels and faster fulfillment. Orders were routed efficiently based on availability and location, improving customer satisfaction and operational reliability.

Rocky Brands
Rocky Brands
THE IMpact & Outcomes

The new Shopify Plus platform provides Rocky Brands with a unified multi-storefront solution, empowering teams to manage nine brands with greater speed, consistency, and control. Seamless backend connectivity with ERP and PIM streamlines operations, improves inventory accuracy, and shortens delivery times. With improved performance, a reusable design system, and a scalable foundation, Rocky Brands is positioned for faster launches, consistent branding, and future growth.

Consistent Multi-Brand Experience: Each brand now benefits from a cohesive user journey that preserves its unique identity while contributing to a unified ecosystem.

Improved Speed and Performance: Faster site speed, improved reliability, and enhanced usability help reduce bounce rates and increase conversions across devices.

Centralized Operations: A shared backend with ERP and PIM integration simplifies management, giving teams greater control over content, product updates, and campaign launches.

Reusable Design System: Scalable design and development components make it easy to maintain consistency and roll out changes across multiple storefronts, saving time and resources.

Future-Ready Infrastructure: A flexible, scalable foundation supports portfolio expansion, faster product launches, and future acquisitions.

LOOKING AHEAD & Key Takeaways

With a modern, multi-brand platform built on Shopify, Rocky Brands is set up for the future. The transformation led by Diff Agency delivered a future-ready digital commerce ecosystem with robust ERP integration, centralized PIM, and optimized inventory and order management enabling a seamless, scalable shopping experience across its growing portfolio. The new system gives Rocky Brands the control, flexibility, and performance needed to adapt quickly, explore new opportunities, and scale sustainably. As customer expectations evolve and the market shifts, the company is ready to deliver personalized experiences, expand its digital reach, and continue leading in the footwear and apparel space.

Rocky Brands

Explore More

Keep exploring and discover more projects and the impact behind them.